Troubleshooting Brother Printer Error 35: Solutions and Tips



Brother printers are well-regarded for their reliability and high-quality printing capabilities. However, like any technology, they can sometimes encounter errors. One such error is Brother Printer Error 35. In this blog, we'll delve into what Error 35 means, its possible causes, and provide troubleshooting solutions to help you resolve it.

Understanding Brother Printer Error 35:

Brother Printer Error 35 typically indicates a mechanical malfunction within the printer. This can manifest in various ways, such as paper jams, unusual noises during printing, or the printer's inability to feed paper correctly. The error code points to a problem with the paper feed mechanism.

Troubleshooting Steps for Brother Printer Error 35:

  1. Clear Paper Jams:

    • Open the printer's front cover and remove the toner cartridge and drum unit assembly.
    • Carefully check for any jammed paper or foreign objects inside the printer.
    • If you find any obstructions, gently remove them. Ensure you do this without causing damage to the printer's internal components.

  2. Inspect the Paper Tray:

    • Check the paper tray for any misaligned paper or obstructions.
    • Ensure that the paper guides are correctly adjusted to match the paper size.

  3. Check for Debris:

    • Dust and debris inside the printer can interfere with the paper feed mechanism. Use a can of compressed air to blow out any accumulated dust.
    • Be thorough but gentle to avoid damaging sensitive printer parts.

  4. Re-seat the Paper Tray:

    • Sometimes, simply re-seating the paper tray can resolve feed issues. Remove it and then carefully re-insert it into the printer.

  5. Inspect the Feed Roller:

    • The feed roller is responsible for pulling paper into the printer. Examine it for signs of wear or damage.
    • If you notice any issues, such as smooth or worn-out rollers, consider replacing them.

  6. Update Printer Firmware:

    • Outdated firmware can sometimes lead to errors. Check the Brother website for firmware updates specific to your printer model and install them if available.

  7. Reset the Printer:

    • Turn off the printer and unplug it from the power source.
    • Wait for a few minutes to let any residual power dissipate.
    • Plug the printer back in and turn it on. This can sometimes clear minor errors.

Contacting Brother Support:

If you've tried the above steps and the Error 35 persists, it's advisable to contact Brother customer support. They can provide specific guidance based on your printer model and may suggest further troubleshooting or recommend service options.

Preventing Brother Printer Error 35:

To minimize the likelihood of encountering Error 35 in the future, consider the following preventive measures:

  1. Regular Maintenance: Follow your printer's maintenance schedule as outlined in the user manual. This may include cleaning the printer and replacing worn-out parts.

  2. Use Quality Paper: Ensure you use high-quality, compatible paper for your printer. Low-quality or incompatible paper can contribute to paper feed issues.

  3. Avoid Overloading: Do not overfill the paper tray. Keep it within the recommended paper capacity to prevent jams.

In conclusion, Brother Printer Error 35 is a mechanical issue that can often be resolved through careful inspection, cleaning, and troubleshooting. By following the steps outlined above and adopting preventive measures, you can keep your Brother printer in optimal working condition and minimize the chances of encountering Error 35 in the future.

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